Shipping policy
At pawsitiveliving&Tech we aim to make your shopping experience as smooth and enjoyable as possible, which includes ensuring your order reaches you safely and efficiently. Below are the details of our shipping policy:
Processing Time
Orders are processed within 1–2 business days, Monday through Friday (excluding weekends and holidays). Once your order has been processed, you will receive an email confirmation with tracking details.
Shipping Methods & Costs
We offer a variety of shipping methods to suit your needs, including standard, expedited, and overnight options. Shipping costs are calculated at checkout based on your location and the shipping method you select.
- Standard Shipping: Estimated delivery time of 5–7 business days.
- Expedited Shipping: Estimated delivery time of 2–3 business days.
- Overnight Shipping: Delivery the next business day for orders placed before 12 PM.
International Shipping
We do offer international shipping to select countries. International orders may be subject to additional customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times for international orders vary depending on the destination.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this to monitor the progress of your shipment.
Shipping Restrictions
Currently, we do not ship to P.O. Boxes, military addresses (APO/FPO), or certain remote locations. If you're unsure whether we can deliver to your area, please contact our customer service team before placing your order.
If you have any questions about our shipping policy, or need assistance with your order, feel free to reach out to our customer support team at pawsitive.tech4@gmail.com or 07939538073
Thank you for shopping with us